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Shipping conditions

BELOW YOU WILL FIND THE AVERAGE DELIVERY TIME FOR ALL OUR PACKAGES:

  • Once an order is placed, we require 1-3 business days to process. During the week, it takes one business day, but if you order on a Friday evening or weekend, it may take a little longer.

  • After your order has been processed, it will be shipped and delivery takes an average of 8-12 business days.
    We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below, we explain how your order will be processed and delivered.

PLACE AN ORDER

The ordering process at 1001Gem is as simple as possible. First, you need to go to the product page and add the desired product to your shopping cart. To do so, click the "Add to Cart" button.
It's important that you select the correct options. If everything is correct, click the "Proceed to Checkout" button. On the information page, you'll need to enter the correct address details. Make sure all the information is correct. Once this information is entered correctly, you can click the "Proceed to Delivery" button.
On the "Shipping" page, you have the opportunity to review the address information you entered. It also points out that every shipment is completely free. As a thank you to our customers, we always cover the shipping and delivery costs. You can now proceed by clicking the "Proceed to Payment" field.
You can choose from a variety of payment methods. All payment methods are SSL-encrypted, meaning you can always rely on a secure payment environment.

  • Credit card (AMEX, Mastercard, Maestro, Visa)

  • Paypal account

  • EPS

After selecting the correct payment method, click the "Complete Order" button, and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the rare event that you encounter any issues with your order, please feel free to contact us at any time.


SHIPPING COSTS

We cover the shipping costs for every order. All our products are delivered to your home – 100% free of charge. There's also no minimum order quantity.

SHIPPING YOUR ORDER

Have you found the perfect outfit or accessory on our website? Then you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.
To ensure fair prices for our products, we have decided to collect packages in bulk and ship them all at once once we have reached our minimum quantity.
We hope for your understanding and willingness to help us create a better and healthier world.

Please note:

Like many other online shops, we are very busy, and delays may occur due to high demand. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

To ensure your order ships today, please contact us by email. Our service team will be happy to advise you on the right solution.

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